WCAG 2.2 Level AA · EN 301 549 (web & documents)
Accessibility Statement
Scope: This statement applies to rentandgo.it, including its subdomains, and the “Rent and Go” mobile app available on Google Play Store and Apple App Store.
Controller: Rent a Sport Italia Srl - GmbH | Via Bruno Buozzi - Bruno-Buozzi-Straße 12, 39100 Bolzano - Bozen, Italy | VAT IT01614820213 | Chamber of Commerce Bolzano REA BZ-133087 | Share capital € 52,000.00 i.v.
Accessibility contact: booking@rentandgo.it
Date of drafting: 1/05/2025 · Last update: 17/08/2025
Compliance status
The website aims to comply with WCAG 2.2 Level AA and the relevant requirements of the European standard EN 301 549 (Clause 9 – web content; Clause 10 – non-web documents).
Currently, the website is partially compliant with these standards, as some sections and content still present accessibility limitations.
Evaluation method
- Internal manual audit carried out by the IT team (May 2025).
- Checks with keyboard and automatic tools.
- Annual review of compliance.
Main version and platforms
The primary version of the site is responsive, adapting automatically to desktop and mobile devices. The app is optimized for smartphones and tablets and is compatible with iOS and Android devices.
Technologies and compatibility
- CMS/Framework: CakePHP with Bootstrap libraries for frontend.
- Browser compatibility: latest versions of major browsers (Chrome, Edge, Firefox, Safari).
- User requirements: JavaScript enabled and HTML5/CSS support.
- Third-party services: Google Maps, payment gateways (Datatrans, PayPal, Stripe, Satispay), YouTube videos, Google reCAPTCHA.
Note on accessibility widgets
Rent and Go does not use external accessibility widgets, as such tools do not ensure compliance with WCAG and EN 301 549 standards and may introduce additional barriers.
Accessibility features are implemented directly in the site code (semantic HTML, keyboard navigation, alternative text, adequate contrast), and users can rely on native browser or operating system tools (zoom, high-contrast mode, screen readers) to customize their experience.
Non-accessible content
| Area/Page | Issue | WCAG/EN Reference | Reason | Alternative/Support |
|---|---|---|---|---|
| Various pages | Insufficient color contrast | WCAG 1.4.3 | Non-conformity | Email/contact form assistance |
| Check-in form | Labels/instructions not always present | WCAG 1.3.1; 3.3.2 | Non-conformity | Email support for booking |
| Images | Missing alt text on some images | WCAG 1.1.1 | Non-conformity | Descriptive text in page; email support |
| Videos | No subtitles for some content | WCAG 1.2.2 | Non-conformity | Transcripts/subtitles on request |
Third-party components. External services (maps, video widgets, payment gateways, reCAPTCHA) may not be fully compliant; we take reasonable measures to provide alternatives.
Alternatives and assistance
If you encounter barriers, please contact us at booking@rentandgo.it, specifying the page/URL and assistive technology used. Our team will provide support to complete bookings or access information.
Improvement plan
- No specific interventions currently planned; a new AA-compliant design system is estimated by Q4 2026.
- Annual QA processes with team training and periodic audits.
Feedback and complaints
Accessibility issues and support requests can be sent to booking@rentandgo.it. Response time: 1–2 days, maximum 7 days.
Italo Sport
