20 Feb 2023

Rent and Go’s primary goal is to offer its customers a top-quality experience.

For this reason, we launched an innovative training and refresher program for ski rental operators: the Rent and Go Academy.

Together with expert ski consultants, Rent and Go rental operators deepen their knowledge of sports equipment (skis, boots, bindings, etc.) and customer care and service management.

The first edition has just ended. The goal of the initiative, which involved over 90 participants, was to train Rent and Go staff and increase the qualitative value of the offer to customers.

The Rent and Go Academy also makes it possible to offer an even better experience to anyone who wants to rent equipment in the more than 70 locations in Italy where Rent and Go is present.

The Academy also aims to update Rent and Go rental operators on the technical aspects of the latest-generation equipment, to train highly specialized staff capable of providing accurate advice to customers.

Some of the topics covered in this first edition included proper ski maintenance, an in-depth look at bindings and ski boots, children’s equipment, and proper customer management.

The Rent and Go Academy also introduced team-building activities and encouraged the exchange of opinions and ideas among participants.

The success of the first edition was confirmed by the strong participation of the rental operators and the appreciation they expressed for this new initiative.

We would like to thank for this edition of the Rent and Go Academy: Alfredo Tradati (instructor and coach, director of @outdoortest) and Federico Marchiori (instructor and senior tester).