Ski and bike rental Sportservice Erwin Stricker Merano Naif

By booking online, you guarantee the availability of the equipment and save up to 20% *. 

How to book your rental online?

1. Select the rental dates
2. Add the desired products to your cart by completing the check-in
3. Go to the cart, choose optional services, and complete the checkout
4. Pay online (by credit card, Paypal, Stripe, or Satispay)
5. Receive your booking confirmation by email

For any assistance, contact us — we reply quickly!

NOTE: Booking is usually available up to 1, 2, or 3 days in advance (depending on the location and chosen equipment). We recommend booking online as early as possible, especially during high season periods.

* The discount varies depending on the shop, rental period, and selected equipment.

The rental price includes:

• Equipment rental for the selected dates
• Sanitization of accessories (e.g. helmets and boots)
• Ski binding adjustment according to ISO standards
• Ski poles (free when renting skis)
• Up to 1 free equipment change *

* In case of problems, you can switch to another model of the same category, or upgrade by paying the difference. The service is subject to availability and may not be available during busy periods or high season.

By booking online, you also get:

• Guaranteed equipment availability
• Online discount (varies by shop, product, and period)
• Equipment test upon pickup

By booking online, you can create your free Rent and Go account and join the “Club”, together with more than 50,000 members.

This way, you can enjoy exclusive benefits:

• Save your personal data and those of your connected people


• Book online faster (in over 80 locations)


• Keep your information up to date via our website or app


• Take advantage of discounts offered by our partners


• Receive special offers and promotions by email (by subscribing to the newsletter)


• Get your Rent and Go card for quick check-in at affiliated shops

For more information, check your user profile or contact us.

Pick-up

You can collect the equipment in the morning, starting from the opening time.

Return

You can return the equipment in the afternoon, before closing time. It is recommended to arrive at least 15–30 minutes before the indicated closing time.

Early pick-up

You can also collect your equipment the day before your booking, after 3:00 p.m. and before closing time. The service is free of charge.

Note: the rental shop may not yet have the equipment ready, and you may have to wait or return the next morning, especially if you booked only one day in advance or during peak season.

Late return

Some rental shops allow you to return the equipment early in the morning at no extra cost. Please check with the rental shop when picking up your equipment. If the agreed return time is not respected, an additional rental day may be charged.

You can enjoy top-quality equipment for the whole season with the convenience of rental.

Choose your preferred skis or snowboards from a selection of models by the most renowned brands in the industry.

Pick up the equipment at the start of the season and decide at the end whether to return it or purchase it with a small additional cost.

Find out more and request further information on the page Seasonal rental.

Note: Seasonal rental cannot be booked directly online and does not include online discounts.

In general, you can cancel or modify a booking up to 1–2 days before by contacting us.

Cancellation fees may apply depending on whether you purchased the Easy Booking service (in the cart) or not.

If you return the equipment early, no refund is provided, except if you purchased Easy Booking or in case of injury or other exceptions.

Refunds are made exclusively online, using the same payment method used for the booking.

The full cancellation policy is available in the rental terms (articles 11, 12, 13, 14).

If you need to cancel or modify a booking, please contact us and we’ll review your case — we respond quickly.

Through the “Theft and Damage Protection Agreement”, you can insure your equipment against damage, breakage, and theft.

This service is optional and usually requires a 10% surcharge on the cart total, or it may be offered at a fixed cost for each insured product.

The agreement covers up to 75% of the equipment’s value (25% deductible). The service is available in the cart*. For more information, see the rental terms (art. 1, 2, 3, 4).

*Available only in certain shops and for specific types of equipment. If this optional service does not appear in the cart, it means it is not available in that shop.

We recommend booking online in advance to guarantee equipment availability and also to benefit from any online discounts offered.

By booking online, you’ll complete your check-in and payment in advance, so you can skip these steps in the shop. The staff will already have your details and can prepare the most suitable equipment for you.

When booking online, you can also choose to create an account to save your details and speed up future bookings at over 80 Rent and Go ski and bike rentals across Italy, while accessing exclusive discounts and partner offers.

Many Rent and Go shops offer a ski storage service — a safe and warm place, conveniently located near the lifts, where your skis and boots are always dry. In some Rent and Go shops, you can book the storage service directly online (choose a shop, select your dates, and go to the “Optional” panel). For others, you can request the storage service in the notes (during checkout) and pay for it on site, depending on availability. Unless otherwise stated, the storage service is an extra option and not included in the equipment rental price. For more information, contact us.

Over 80 Rent and Go shops meet high-quality standards that set us apart from the competition:

• Our equipment is constantly renewed, offering a wide and updated range of models from the best brands
• We attend fairs and test events to personally try and select the best products to rent
• Our staff is trained through regular refresher courses led by top experts in the field in Italy
• We were the first in Italy to introduce the concept of “quality rental”, thanks to the vision of our founder Erwin Stricker
• All products are maintained and prepared before and after each rental, and accessories are sanitized and cleaned
• We prioritize safety by offering helmets (mandatory up to age 18), certified back protectors, and other protection gear
• We invest in high-end machines and equipment for professional preparation of the gear, without outsourcing
• Our rental shops are almost always in prime locations, close to the ski lifts and/or the best hotels
• We encourage our staff to use eco-friendly waxes and lubricants, ensuring sustainable rentals and a cleaner mountain
• We send anonymous customers to our shops and collect their feedback, as well as that of all clients, to constantly improve our service
• We offer a digital rental experience through our website rentandgo.it and our app, available for Android and iOS
• You can register your Rent and Go account, save your data, and rent quickly in over 80 locations across Italy

These are just a few of the reasons that make us different.

For more information, contact us.

For our little skiers, we have created a line of products and services to make their day on the slopes even more fun without compromising on safety. Come and discover the world of our mascot Renty — you’ll find it on skis and boots, helmets and back protectors, gloves and in the play areas of our shops. Children’s boots selected from the best sports brands, along with helmets and back protectors, ensure your child’s complete safety.

To meet the needs of our female skiers, we have selected a wide range of products from the women’s lines of the best brands in the industry. We offer light and easy-to-handle skis, warm feet, safety, and always a touch of fashion. From boots to helmets, from back protectors to gloves, the Rent in Rose selection is designed to combine safety and elegance with the pleasure of being a woman, even on the slopes.